For those who have encountered the issue, please test using OnyX and see if you can delete the Microsoft Font Cache.Every time I launched Word, Excel or PowerPoint, the app would crash after a few seconds with an error asking if I wanted to recover my work, reopen the Office app and send the error to Microsoft.
It didnt matter if I opened a document directly or one of the Office applications, within a few seconds, the Office App would crash. Supposedly these crashes have been occuring sporadically even back to some Yosemite betas. However, instead of sitting and waiting to see if a common solution would come available (and you know that Microsoft WILL eventually release a patch to correct the issue), I wanted to try to find some other solutions on my own and quickly. I have only tested one way that actually worked for me (which I noted below). I have had the most success using Yosemite Cache Cleaner doing a Light Cache Cleaning as noted below. I have also recently posted a How-To video showing some of the potential fixes below (as well as some fixes that didnt work this time). Completely Remove Microsoft Office 2011 Download Site AndWhile you can try running the Office Update app, its almost easier to head over to the Microsoft Office for Mac download site and download the Office 2011 14.5.1 update. Unfortunately, after install, this didnt correct my issues, but it may help others. HOW TO FIX: 1) go over to your Users LibraryPreferences folder. It is normally hidden but you can unhide by going to the Finder in the Dock, then head over to the Go menu and hold down the Option key. Once you are in the library, you need to delete the plist file for the Mac Office app that is crashing (I deleted Word, Excel Powerpoint). Names are: com.microsoft.Excel.plist, com.microsoft.Word.plist, com.microsoft.Powerpoint.plist andor com.microsoft.Outlook.plist. Then restart your computer. Remember, it all depends on your Mac, the environment you have set up, and some other things that remain mysterious. You can definitely try that, but it may just have the same problem once you download the latest Service Pack 3 (14.4.6) from Microsoft. I didnt want to do that. I was convinced there was another solution to prevent Mac Office 2011 crashing in Yosemite. I ran a Light Cache Local Cleaning and rebooted my Mac and Office apps ran without issue. Note, you can use Yosemite Cache Cleaner in trial mode and I believe that you can run the Light Local Cleaning in that mode. I installed the latest version of Yosemite (10.10.1) and then upgraded my Mac Office 2011 with the latest patch (14.4.6) which came out on 111014 that seems to have caused the issue. Unfortunately, on two different machines, I could not replicate the error. That does not mean that it will not appear later on those machines. You can check to see if you have any duplicate fonts and then delete the duplicates. Unfortunately, as I mentioned, I couldnt duplicate the issue on other machines of mine. Completely Remove Microsoft Office 2011 Free Utility AppOnyX (a free utility app) has been updated for Yosemite and has a section to clear out various caches including specific font caches.
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December 2020
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